At RentAnyRoom.com, we strive to provide our customers with a seamless and enjoyable booking experience. However, we understand that plans may change, and sometimes cancellations are necessary. Please review our refund policy below for more information on how refunds are processed.
1. Cancellation and Refund Eligibility:
- Refund eligibility varies depending on the property’s cancellation policy and the timing of the cancellation. You can find the specific cancellation policy for each booking during the reservation process.
- Generally, cancellations made within a certain timeframe before the check-in date may be eligible for a full or partial refund, while cancellations made closer to the check-in date may incur charges or be non-refundable.Â
- Some reservations, such as promotional or discounted bookings, may be non-refundable. Please review the booking details carefully before confirming your reservation.
2. Refund Process:
- If your reservation is eligible for a refund according to the property’s cancellation policy, refunds will be processed back to the original payment method used for the booking.
- Refunds are typically processed within 7 business days from the date of cancellation. However, the timing of the refund may vary depending on your payment provider and banking institution.
- Please note that any applicable fees or charges incurred during the booking process, such as service fees or taxes, may not be refundable.
3. No-Show Policy:
- If you fail to check in to your reservation (“no-show”), you may be charged a penalty fee or forfeit the entire booking amount, depending on the property’s policy.
- It’s essential to inform us in advance if you anticipate missing your check-in time to avoid any unnecessary charges.
4. Modification Policy:
- Modifications to your reservation, such as changes to the dates of stay or room type, may be subject to availability and additional charges.
- Any difference in the booking amount resulting from modifications will be processed according to our refund policy.
5. Contact Us:
- If you have any questions or concerns regarding our refund policy or need assistance with your booking, please don’t hesitate to contact our customer support team. We’re here to help and ensure you have a hassle-free experience.
6. Policy Updates:
- Â We reserve the right to update or modify our refund policy at any time without prior notice. Any changes to the policy will be reflected on this page, so we encourage you to review it periodically for updates.
By making a reservation with RentAnyRoom.com, you acknowledge and agree to abide by our refund policy as outlined above. If you have any questions or require further clarification, please contact us for assistance.